PAYMENTS, DELIVERY AND SHIPPING

WHAT PAYMENT METHODS DOES MRS POMERANZ ACCEPT?

We accept payments through all major debit and credit cards using the PayPal processing system, as well as PayPal itself.
During checkout, in the "PAYMENTS AND DISCOUNTS" step, select "Pay with PayPal" to proceed. You will be redirected to PayPal. Scroll down the page and choose the "Pay by Debit or Credit card" option, or log in to your PayPal account to complete the payment.

WHEN DOES MY FORM OF PAYMENT GET CHARGED?

Your payment will be processed immediately upon placing your order. If you wish to cancel your order, you have a 24-hour window from the time of order placement to do so. Any items or orders that are canceled within this timeframe will receive a refund to the original payment method. To request an order cancellation, kindly send an email to support@mrs-pomeranz.com with your order number within 24 hours of placing your order.

WHEN WILL MY ORDER SHIP OUT?

As most of our dresses are made to order it takes up to 12 business days for an order to be processed and shipped out.

WHAT ARE MY SHIPPING OPTIONS?

We ship worldwide from our atelier in Europe (Riga, Latvia). Standard shipping to most destinations takes up to 14 days. We offer express shipping via UPS which takes 3-5 days.